Privacy Policy
This Privacy Policy explains how cacheforgesys.com collects, uses, stores, and shares personal data when you request car rental services online, including your rights as a data subject under Ukrainian law.
Who we are
cacheforgesys.com (PE)
Address: 10 Khreshchatyk St, Kyiv, 01001, Ukraine
Email: contact@cacheforgesys.com
Phone: +380 960 420 3912
Registration (EDRPOU) code: 66646532
Managing Director: David Klein
We provide required e-commerce subject identification and contact information on our website in line with Law of Ukraine "On Electronic Commerce" 675-VIII ("Про електронну комерцію").
Personal data we collect
- Contact details you provide in inquiries (e.g., name, email, phone).
- Booking and rental details you submit (e.g., dates/times, pickup/drop-off details, preferences).
- Information about your use of the website (e.g., pages viewed, approximate location by IP, device/browser type), where applicable.
We do not require you to provide sensitive personal data to use our services.
How we use personal data
- To respond to car rental inquiries and arrange quotations and bookings.
- To communicate with you about your request, including confirmation and operational details.
- To manage customer support and handle complaints or disputes.
- To operate, protect, and improve the website and detect fraud or security issues.
Our processing is carried out in accordance with Law of Ukraine "On Protection of Personal Data" № 2297-VI ("Про захист персональних даних").
Legal basis for processing
We process personal data for purposes connected with providing and administering distance services and communications, and to comply with legal obligations applicable to us.
If you enter into a distance agreement, we provide pre-contract information and support consumer rights in line with Law of Ukraine "On Consumer Rights Protection" № 3153-IX ("Про захист прав споживачів"), including the consumer right to refuse/cancel a distance contract in the manner required for distance contracts.
Cookies and similar technologies
We may use cookies and similar technologies to make the website function properly and to understand usage. If cookies are used for personal-data processing, we operate under the requirements of Law of Ukraine "On Protection of Personal Data" № 2297-VI ("Про захист персональних даних").
In addition, our website information related to e-commerce is available in the state language in line with guidance from the State Language Protection Commissioner (mova-ombudsman.gov.ua) regarding Law of Ukraine "On Electronic Commerce" 675-VIII ("Про електронну комерцію").
Sharing and transfers of personal data
We may share personal data with service providers that help us operate the website or deliver services, strictly as needed for the relevant purposes. We do not sell personal data.
Where international transfers occur (for example, via hosting or technical services), we apply safeguards required by applicable Ukrainian data-protection rules and implement appropriate contractual and technical measures.
Retention
We retain personal data for as long as necessary to fulfill the purposes described in this Policy, including providing rental services and handling inquiries, and for as long as required by applicable laws, tax and accounting rules, and limitation periods for claims.
Your rights
You may request information about your personal data, request access and correction, and request that we stop processing your data in cases provided by law. You also have the right to raise objections to processing and to seek protection of your rights in accordance with applicable Ukrainian law.
These rights arise under Law of Ukraine "On Protection of Personal Data" № 2297-VI ("Про захист персональних даних").
Contact for privacy requests
To exercise your privacy rights or ask questions about processing, contact:
Email: contact@cacheforgesys.com
Phone: +380 960 420 3912
Address: 10 Khreshchatyk St, Kyiv, 01001, Ukraine
Please include enough details to identify you and the specific request.
Changes to this Policy
We may update this Policy from time to time. The updated version will be posted on this page. If required by law, we will provide additional notice.